Previous Fireside Chats

Are We Providing Solutions or Filling Beds? How Do We Measure the True Cost of Mental Healthcare?

This Fireside Chat aims to gain a deeper understanding of the levels of care available for employees and family members experiencing a mental health crisis. While research online can return a landmine of broken promises made by savvy business investors, we will discuss how to vet mental health partners that will gain a return on your healthcare plan investment by providing quality care and favorable outcomes for your members and their families.

Shannon Rozell shares the importance of understanding levels of care, the qualifiers and disqualifiers from one to the next, and when skipping or eliminating a level of care can become far more expensive and possibly life-threatening.



Health Care Policy & the Political Landscape

In this Fireside Chat, Ryan Work will dive into updates in health care policy, the implications of these policies, the current political landscape, and what to expect in 2024.

Avoiding Trouble and Achieving Success in an RBP Plan: A Legal Advocacy Perspective

Reference-based pricing has many benefits, including cost management and member engagement. But what happens when a member receives a balance bill, is sent to collections, reports a credit issue, or providers push back in other waysChristine Cooper will discuss how to use legal advocacy to address and avoid these concerns and achieve success in an RBP Plan. She will share stories that highlight the outcomes for both the plans and their participants when a proper legal advocacy strategy, like MediShield, is implemented. 

Leveraging Payment Integrity to Maximize RBP Savings

Referenced-based Pricing is a great tool to contain costs while fairly reimbursing claims, but without the proper payment integrity programs how do we know the claim is correct before repricing? Payment Integrity expert Katy Brant explores the ways high dollar bill reviews can enhance the overall savings in reference-based pricing. Katy will provide case study examples of complex claims and how a deep dive clinical review can uncover significant errors which can be leveraged in balance bill settlements with challenging providers.

For more information on payment integrity solutions, please contact us at

Mindset Reset: 10 Sales Misconceptions to Win 2024

How has the 2024 sales game changed for the industry? With renewals winding down in 2023, it is time to start planning for 2024 with an actionable mindset shift for selling. 10 things/ways to maximize your sales goals in 2024.